IT Service Management
CODE |
NAME |
DURATION |
Prerequisites |
DATE |
TIME |
IT SERVICE MANAGEMENT ESSENTIALS |
3 DAYS 3 DAYS |
N/A |
05/02-07/02 11/06-13/06 |
9:00AM-3:00PM 9:00AM-3:00PM |
|
IT SERVICE SUPPORT |
5 DAYS 5 DAYS |
08/02-14/02 19/06-21/06 |
9:00AM-3:00PM 9:00AM-3:00PM |
||
IT SERVICE DELIVERY |
5 DAYS |
19/02-23/02 |
9:00AM-3:00PM |
||
HELP DESK |
3 DAYS |
26/02-28/02 |
9:00AM-3:00PM |
