Help Desk Support for IBM Lotus Notes 6 (ND310) |
Format |
Classroom |
Duration |
3.0 Day(s) |
Description |
An instructor-led course to enable Domino and Notes end user support personnel to use available resources to find solutions to the most common Notes and Domino 6 end user errors, problems, and frequently-asked questions (FAQs). |
Audience |
Domino and Notes 6 users who support Notes end users. |
Prerequisites |
- Moving to IBM Lotus Notes 6 (ND150) [for New Users]
- Maximizing Your Productivity with IBM Lotus Notes 6 for Power Users (ND210) [for New or Update Users]
- A minimum of three (3) months experience using Notes
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