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HOW TO MANAGE CONFLICTS IN BUSINESS (HMCB)

Format

Classroom

Duration

4.0 Day(s)

Objectives

Teaches learners the wisdom of managers from hundreds of companies distilled into simple precepts that anyone in a position of authority should immediately memorize and put into practice. Emphasize on the relation between real leadership and introspection, dedication, and hard work. Each error shown in the course points out management weakness that can be easily corrected

Contents

- Refuse to accept personal accountability
- Fail to develop people
-control results instead of influencing thinking
-Join the wrong crowd
-Manage everyone the same way
-Forget the importance of profit
-Concentrate on problems rather than objectives
-Be a buddy, not a boss
-Fail to set standards
- Condone incompetence
-Recognize only top performers
-Try to manipulate people

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